We’re taking extra measures to support our customers during these challenging times
We understand that on top of the uncertainty in the world as a result of the coronavirus pandemic, many of our customers have had temporary but unexpected changes.
We’re experiencing higher volumes of enquiries than usual We appreciate your patience as we work to help each and every customer.
Want to make sure your request is handled the best way possible.
To talk to us about a hardship arrangement call (02) 8397 9700 Mon-Fri 9am – 3pm AEDT
To request an account statement or payout figure, email firstname.lastname@example.org
For all other enquiries, email email@example.com
Latest update from SocietyOne
As an essential service, we want you to know that we’re still here. We’ve never had any branches, which makes things a little simpler, but we’re still online and we’ve enabled our teams to work remotely, so that they can continue to support you while also keeping their health and safety as a key priority.