We're Here For You

We’re taking extra measures to support our customers during these challenging times

We understand that on top of the uncertainty in the world as a result of the coronavirus pandemic, many of our customers have had temporary but unexpected changes.

Requesting assistance
To discuss an alternative repayment option for an existing personal loan, please fill out the contact form below and one of our customer care team will contact you within 2 business days.

Get Started
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

We’re experiencing higher volumes of enquiries than usual We appreciate your patience as we work to help each and every customer.

Want to make sure your request is handled the best way possible.
To talk to us about a hardship arrangement call (02) 8397 9700 Mon-Fri 9am – 5pm AEDT
To request an account statement or payout figure, email customer.service@societyone.com.au
For all other enquiries, email customer.service@societyone.com.au

Latest update from SocietyOne
As an essential service, we want you to know that we’re still here. We’ve never had any branches, which makes things a little simpler, but we’re still online and we’ve enabled our teams to work remotely, so that they can continue to support you while also keeping their health and safety as a key priority.

Resources

A woman in a kitchen with a computer thinking.
When is debt consolidation a good idea?
Find out more
A hand reaching for a butterfly in the woods.
What is debt consolidation, and should you be doing it?
Find out more
A person with a phone looking at the SocietyOne quote page.
Repayment calculator
Find out more

Resources

Kids playing with doggo
Great Tips On How To Teach Kids About Money
Read Now
A hand reaching for a butterfly in the woods.
Debt Consolidation Guide
Read Now
A person with a phone looking at the SocietyOne quote page.
Personal Loans Guide
Read Now