This is the lending revolution that connects borrowers and lenders in a marketplace and is all made possible by our world-class Clearmatch technology platform.
Clearmatch changes the laborious, time-consuming, bureaucratic and stressful loan application process which just as often leads to a “no” for the customers of a traditional bank as it does to a “yes”.
First, we run a “soft” online credit check for our customers that doesn’t affect their credit rating, so we can see if they’re likely to qualify for a loan before they apply. We then walk them through a simple online application process. If the application is successful, customers are offered a fixed rate loan, tailored to their individual credit worthiness, with the money usually deposited in their accounts within 48 hours.
Compare that to the complicated and drawn-out approach of the traditional banks and it’s easy to see why customers prefer to do business with us as demonstrated by our Net Promoter Score of 62 and a customer product-rated review rating of 4.6 out of 5 on productreview.com.au.
Our investor lenders like us too, with investment returns of around 9% since January 2013 and current default rates (payment defaults and impaired loans) of 1.8% across the whole loan portfolio.
It all adds up to a superior customer experience created by Australia’s pioneering and leading player in marketplace lending. A passionate group of people working as one team to provide our customers with an opportunity to change their worlds and achieve their financial dreams – and ours too.
