FREQUENTLY ASKED QUESTIONS

WE'RE BANKING ON A BETTER WAY FOR YOU

TOP 5 BORROWER FAQ’S

What is peer-to-peer lending?

Peer-to-peer lending is a relatively new market where people can raise money directly from people willing to invest in them. As there are no big bank margins involved, the cost of funds should work out to be far less for borrowers.

What type of loan products are available?

SocietyOne offers fixed rate, unsecured personal loans from 12 to 36 months.

A SocietyOne loan can be used for personal purposes that may include debt consolidation, financing a car purchase, educational costs, life changes such as a wedding, a holiday and many other uses.

How much can I borrow?

You can borrow between $5,000 and $30,000.

What will my interest rate be on my loan?

Your interest rate is set by your peers, the investors in your loan. They make the decision on the rate depending on such aspects about you as your credit experience, your financial position and importantly, the reason why you need the loan. Factored into your loan interest rate is a fee for managing your loan.

Who can apply for a loan from SocietyOne's Investors?

SocietyOne is open to all Australian residents and citizens who are:

  • _ 21 years or older
  • _ Have a clean credit history
  • _ Can demonstrate a steady source of income
  • _ Agree to publish your loan listing on our secure platform for our investors to see. Your identity is always kept private.
Our friendly credit team will check the information you provided to ensure you can afford the loan.

What if I have poor credit history?

SocietyOne will not consider applicants who have any history of default or poor payment. SocietyOne has a loan product suitable for people in the high to middle tier credit history. Our friendly Customer Service Team can guide you as to whether an application with us is suitable.


What type of credit check is completed?

SocietyOne uses Veda Advantage to provide a consumer credit report and credit score.

What is my SocietyOne Score?

Your SocietyOne Score reflects the risk related to your loan and is our formula based on your Veda score and your financial position.


What are the fees and charges?

You pay a one-off establishment fee dependent upon your credit rating. There are no other charges or fees other than the interest rate you have agreed to pay and charges and fees that may accrue to your account in the event you default on a loan installment.


Can an Investor view my personal information?

SocietyOne takes the privacy of its users and security of information very seriously. Read our Privacy Policy. Investors can only view limited borrower information necessary for making an investment decision. When you register with SocietyOne, you nominate a username, which provides anonymity to the general public.


Can I repay my loan early?

Yes absolutely, SocietyOne encourages responsible borrowing. You can either payout your loan early or make lump sum payments during the life of your loan with no extra fees.


Can I choose my repayment date?

Yes you certainly can. When you apply you can nominate a day that suits you best.

For example, when creating your listing, you may choose a repayment frequency (fortnightly or monthly) that corresponds with your usual salary payment and then select the first payment to be deducted from your nominated account when your salary is deposited. If your listing is not complete by the date you have nominated, we will automatically adjust to the next applicable date.

You will then be required to make payments on each payment frequency for the duration of the loan.


Can I change my payment due date?

It is not possible to change your payment due date once your loan has started.


Can I get a personal quote before I apply?

You do not receive a personal quote until you apply for a loan. Only then can we perform our credit assessment and give you a SocietyOne Score which determines which market you’ll be able to borrow from.


Does my application affect my credit rating?

No, an application with SocietyOne does not affect your credit rating, but will be recorded as an enquiry on your Veda Advantage Credit Report.

How are repayments calculated?

As with all personal loans, the interest you pay is based on the outstanding balance of your loan. It's calculated daily, although you make repayments monthly or fortnightly.

Whilst your repayments remain the same for the life of the loan, you pay less interest and more capital each month.

Can I change the amount I borrow after applying?

You cannot change the loan amount – however you are able to cancel your loan listing application and apply for a new loan listing prior to the first bid being placed.

If your existing application has already been fully bid on by investors, your right to cancel is as per the loan terms and conditions and you should contact us as soon as possible to discuss.


Can I cancel my loan?

Once your loan is active you can cancel it by paying it off and returning the funds and interest you have been lent.


How do I change my bank account/ Direct Debit details?

You can change your bank account/ Direct Debit details, by contacting SocietyOne on 1300144221.


What if I experience difficulty making a repayment?

If you have missed a payment, please contact us immediately to arrange a new payment date. If you are experiencing Hardship and struggling to repay your loan, please call us on 1300144221 to discuss.


What happens after I apply?

Your loan application will be reviewed and assessed by SocietyOne within 7 hours during normal business hours after you have submitted it online. You may be contacted for further information.

SocietyOne will verify if your information is true and correct. If everything checks out OK, you will be issued with a SocietyOne Ranking for investors to refer to when they bid on your loan listing.

Your listing then becomes active in the marketplace for you to raise your funds.

As soon as you have enough bids to provide you with your funds, your loan listing is finalised and you may draw the funds down in accordance with your Loan Terms and Conditions.


Have we answered your question?

If any of your questions are still unanswered…….contact us



See all borrower FAQ's

INVESTOR FAQ'S

I'm interested, how do I become involved?

SocietyOne will allow three types of investors to invest in its marketplace. These are:

  • _ Institutions
  • _ Sophisticated Investors and
  • _ Retail Investors
To ensure the success of SocietyOne’s offering and managed delivery, a phased approach has been taken to introducing investors to the business. Until further notice the investors on the marketplace are by invite only.

There are also specific Terms and verification required to become an investor. To read more Click here.

Have we answered your question?

If any of your questions are still unanswered…….contact us

*This comparison rate is based on a $10,000 Unsecured Personal Loan for a three year term.
WARNING: This Comparison Rate applies only to the example or examples given. Different amounts and terms will result in different Comparison Rates. Costs such as early repayment fees, and cost savings such as fee waivers, are not included in the Comparison Rate, but may influence the cost of the loan.
A Comparison Rate Schedule is available at our office or view it online Comparison Rate Schedule.
SocietyOne Fees.

**This investor targeted return rate is calculated before tax and based on an optimal allocation by the Trustee to invest across a range of different credit grades with a weighted average interest rate of no less than 13.14%p.a., less Trustee fees and expenses of 1.25%p.a. and assuming the borrowers comply with all repayment of principal and interest payments with no impairment, provisioning or write-off of loans.  Actual returns may be less or may not arise.  SocietyOne Australia Pty Ltd does not guarantee any particular rate of return or the return of capital repayment from the SocietyOne P2P Lending Trust.  Past performance is not an indicator of future performance.

Any advice contained in this website is general advice only and has been prepared without considering your objectives, financial situation or needs. You should not rely on any advice contained in this website and before making any investment decision we recommend that you consider whether it is appropriate to your situation and seek appropriate financial, taxation and legal advice. Information on this website is intended for residents of Australia only.

SocietyOne Australia Pty Ltd does not guarantee any particular rate of return or the performance of any investment, nor do they guarantee the repayment of capital from the SocietyOne P2P Lending Trust.

Your Privacy Is Protected. When you register with SocietyOne either as a borrower or investor, your privacy is our priority.  SocietyOne adheres to a Privacy Policy standard similar to any Financial Service Provider. Your unique username, provides you anonymity to the general public.  Investors can only view limited borrower information necessary for making an investment decision and to ensure compliance with applicable laws and no Personal Identification Information is shared. read more...