Frequently Asked Questions
If you have forgotten your password, go to our login page , and click on forgotten password. You will then be emailed a temporary password and a link to proceed. However, to continue you will need to remember the answers to your security questions. If you do not remember the answers to your questions, contact customer service on 1300 144 221 and they will arrange for the I.T department to retrieve the answers for you.
If you have forgotten your username please contact customer service on 1300 144 221 and they will be able to help you.
SocietyOne takes the privacy of its users and security of information very seriously. Investors can only view limited borrower information necessary for making an investment decision. There is no information available to investors to identify who you are. When you register with SocietyOne, you nominate a username, which provides anonymity to the investors who view your loan.
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