Frequently Asked Questions
You are eligible for a SocietyOne personal loan if you:
Apply now and get started.
SocietyOne's unsecured personal loans range from $5,000 to $50,000 with flexible loan terms of 2, 3 or 5 years.
We charge a one-off establishment fee. This is included in your total loan amount. There are no monthly fees or early repayment fees. So you have the security of a fixed rate loan, with the flexibility to pay it off early.
For special offers and our fee table, check out our Rates and Fees page.
If you have forgotten your password, go to our login page , and click on forgotten password. You will then be emailed a temporary password and a link to proceed. However, to continue you will need to remember the answers to your security questions. If you do not remember the answers to your questions, contact customer service on 1300 144 221 and they will arrange for the I.T department to retrieve the answers for you.
If you have forgotten your username please contact customer service on 1300 144 221 and they will be able to help you.
SocietyOne takes the privacy of its users and security of information very seriously. Investors can only view limited borrower information necessary for making an investment decision. There is no information available to investors to identify who you are. When you register with SocietyOne, you nominate a username, which provides anonymity to the investors who view your loan.
Repayments can be made in either fortnightly or monthly installments, by direct debit.
If you wish to make extra payments, please contact our customer service team on 1300 144 221. There are no fees or penalties for making extra payments or paying off your loan early.
If you are experiencing financial hardship and are having difficulty repaying your loan please call customer service on 1300 144 221.
Repayments are calculated depending on your choice of 2,3 or 5 year loan terms, and whether you have chosen fortnightly or monthly repayments along with the interest rate you receive on approval of your loan.
Your loan offer will set out your direct debit repayment schedule and if you require any changes to that schedule, please contact customer service on 1300 144 221 to discuss.
Yes, absolutely. SocietyOne encourages responsible borrowing and provides repayment flexibility. You can either pay out your loan early or make lump sum payments during the life of your loan with no extra fees or penalty. If you wish to pay off your loan completely then please gives us a call on 1300 144 221 so that we can give you an accurate settlement quote.
At SocietyOne there are no fees or penalties for paying out your loan earlier than the scheduled period.
Yes. To do this please contact customer service on 1300 144 221.
It’s rare that our customers have issues because of our great low rates and our responsible lending policy, but sometimes there might be reasons that you can’t make repayments - ranging from short-term cash-flow issues to severe financial hardship.
* If you are finding it difficult to make a payment, call us immediately. Whether you need short-term or medium-term assistance with your repayments, our customer service team can help. They can discuss options with you which may include flexibility with instalments due, an extension of time to pay or, if your circumstances warrant it, discussing hardship options.
* If your debts are out of control or you are really struggling to make ends meet, it's important to act quickly. Here are some places you can go for free help and guidance. https://www.moneysmart.gov.au/...
Are you looking to invest? Click here to learn how